All non-emergency maintenance* requests should be submitted through the Online Tenant Portal. Once maintenance requests are submitted, a work order will be created and assigned to a vendor.
Someone 18 years or older must be present for the duration of the maintenance appointment.
Not being present for scheduled maintenance will be considered a No-Call, No-Show and will result in a tenant charge.
Report Emergency Maintenance ONLY, (916) 530-0722.
If you are experiencing an emergency, please call the Emergency Maintenance line at (916) 530-0722 and leave your name, number, address, and a detailed description of your emergency.
If a voicemail is not received, the call will be flagged as a non-emergency. Calls regarding routine and/or non-emergency maintenance will not receive a callback and should refer to the Online Tenant Portal.
If your carbon monoxide detector is sounding an alarm to warn of dangerous CO levels, please call PG&E (800) 743-5000. An intermittent chirp (every 30 seconds) is likely a battery you need to replace.
The following can be placed in the garbage bin:
The following can be placed in the recycling bin:
The following can be placed in the organics waste bin:
2530 I Street Sacramento, CA 95816
BRE: #01904856
Office: (916) 446-2898
Emergency Maintenance ONLY:
(916) 530-0722
tel:555-555-5555